Sumo customer story
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Sumo Restaurants

Small Retailer | Restaurants & Hospitality

Small retailer gift card solution

Gift card solution delivers growth in customer acquisition and loyalty

Nine successful Asian fusion restaurants 

Sumo has established 9 successful restaurants in key Norwegian cities including Oslo, Bergen, Stavanger and Jessheim. The brand strives to deliver a playful Asian fusion menu, suitable both as a take-away and a dining experience. The food is homemade, using high quality raw materials and none of their dishes include artificial flavours or preservatives.  The company generates a net turnover of approximately NOK 200 million and despite the outbreak of Covid-19, has enjoyed strong top line growth in 2020, demonstrating the strength of the concept and management of the company. 

Gift cards deliver customer acquisition and loyalty 

The team at Sumo strongly believe that gift cards help to grow revenue by increasing customer loyalty and acquisition.   For these reasons and as part of their growth strategy, Sumo Restaurants wanted to increase gift card sales but without creating more work for their employees.  The team wanted a gift card solution that was easy to use and at the same time satisfied the quality and design requirements of the brand. 

Simple integration and personalised customer experience 

Integrating the gift card solution into Sumo’s existing website was simple and quick.  Within a few hours, gift card sales could commence with Sumo’s bespoke gift card designs.  Adding to the experience for Sumo’s customers is the ability to select the specific gift card amount, adding personalisation with a video or photo and personal greeting, as well as timed delivery by SMS or email.   

Sumo Restaurant is very pleased with the results that have been achieved using Diggecard’s small retailer gift card solution.  The business has seen a noticeable increase in gift card sales and are receiving entirely positive feedback from customers.   Learn more about our gift card solutions for retail, leisure and hospitality.

Some kind words from Sumo Restaurants 

“At Sumo Restaurants, we wanted to increase gift card sales with a solution that was easy to use and at the same time satisfied our quality and design requirements.  We feel gift cards contribute to loyalty and are a good way to acquire new customers.  We are very pleased with the results we have achieved using Diggecard.  We have seen a noticeable increase in sales of gift cards and feedback from our customers has been entirely positive.” 

About Sumo Restaurants

Sumo has established 9 successful restaurants in key Norwegian cities including Bergen, Oslo, Stavanger and Jessheim. The brand strives to deliver a playful Asian fusion menu, suitable both as a take-away or a dining experience. The food is homemade, using high quality raw materials and none of their dishes include artificial flavours or preservatives.  The company generates a net turnover of approximately NOK 200 million. 

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